Star’s Digital Signatures Raise The Bar In Engineering Service Quality
Digital Signature Solution Enables Star Building Systems To Keep Promise Of Delivering World-Class Service Using Cutting-Edge Technology
Oklahoma City, OK – Star Building Systems, a leading manufacturer of custom designed metal building systems for commercial, industrial, institutional and agricultural use, has implemented a digital signature solution that will enhance the collaboration between engineers located in different offices and expedite engineering approval processes. This new service solution enables Star to raise the bar on exceptional customer service and innovation in engineering.
“It used to be ‘we can get you the signed drawings next day’. With digital signatures, it’s ‘we can get you the signed drawings in the next hour’. We want to provide world-class service and this helps set us apart from our competitors,” explains Dustin Cole, Director of Engineering, Star Building Systems.
The adoption of the digital signature solution was initiated by Cole, who recognized an opportunity for improvement upon witnessing the time it takes for engineers to manually sign and seal upwards of 200 pages of engineering drawings daily. With digital signatures, Star’s engineers can review, seal and digitally sign drawings in a PDF format for distribution to their customers and partners.
“Without digital signatures, we could provide PDFs of drawings that could be used only for reference – not for submissions or permits,” explains Cole. “Now, we can provide digitally signed and sealed drawings to anyone in a matter of minutes, whether for submissions, or when a customer requests additional copies.”
With the implementation of digital signatures, Star remains dedicated to their commitment of using cutting-edge technology in providing superior customer service. In addition to increasing Star’s responsiveness to changing customer demands, digital signatures will enhance collaboration among the organization’s engineers, in various locations, who can now sign and seal drawings from any place that has an internet connection. Star also uses the digital signature solution within StarWeb, their customer-facing web portal.
“The CoSign solution that was implemented invalidates the signature if the drawing is modified,” says Cole. “This level of security is crucial to sharing information with our clients via the web.”
Star was initially impelled to consider digital signatures when more than 30 US states permitted the use of digital signatures in engineering. As more states join in this trend, Star plans to expand their business to reach a wider geographic scope.
Star is working with ARX (Algorithmic Research), a leading provider of digital signature solutions to implement the CoSign solution. “The quickly-spreading acceptance of digital signatures in engineering across the US is very exciting,” said Gadi Aharoni, CEO, ARX. “It shows that people are recognizing the ability this technology has to enable better, faster customer service at reduced costs and with the necessary security and regulatory compliance, and we’re very excited to continue offering and improving upon a solution that makes such a difference.”
About Star Building Systems
Star Building Systems is a leading manufacturer of custom designed metal building systems for commercial, industrial, institutional and agricultural use. With offices throughout the U.S. and over 1,000 authorized Star Builders, Star Building Systems develops versatile structures designed for maximum operating efficiency. For more information, visit www.starbuildings.com.
About CoSign Digital Signatures for AEC
ARX (Algorithmic Research) is a leading provider of secure, cost-efficient digital signature solutions for the AEC industry. With ARX’s CoSign digital signature solution, AEC firms can optimize their internal and external collaboration, enabling geographically dispersed engineers and partners to securely, compliantly, and affordably sign, seal and route documents in a matter of minutes, rather than days.
CoSign is a registered trademark and CoSign PSF is a trademark of Algorithmic Research, Ltd. All other trade names and trademarks are the property of their respective holders.